Switching IT Providers in San Diego
When does switching IT providers make sense?
Switching IT providers makes sense when support is unreachable, issues repeat, the firm grows or a contract comes up for renewal.
- Unreachable provider
- Repeat issues
- Growth
- Contract renewal
What are the steps to switch IT providers?
Switching IT providers starts with a call and written quote, followed by handover, 30 day onboarding, controls sign off and ongoing support.
- Book a 15 minute call. Share how many people and computers there are, and what is not working.
- Get a quote the same day. A clear per user price and a written scope, with dollar figures shared on the call, not on this page.
- Assets Digital handles the handover. Work with the current provider to get passwords, accounts and records.
- 30 day onboarding. List every device and account, set a security baseline, turn on MFA, roll out endpoint protection, check backups and write it all down.
- Sign off the controls list. A written list of the security controls in place, ready for approval.
- Ongoing support starts. The team has a person to call, and a review happens each quarter.
What does the 30 day onboarding include?
The first 30 days of managed IT list devices and accounts, set a security baseline, turn on MFA, roll out endpoint protection, check backups and sign off a written controls list.
- List devices and accounts
- Set a security baseline
- Turn on MFA
- Roll out endpoint protection
- Check backups
- Sign off a written controls list
What is the 30 day guarantee?
The managed IT guarantee applies to the agreed controls: if those controls are not in place in 30 days, work continues at no extra charge until the agreed controls are in place.
How does switching compare with staying another year?
Staying keeps the same response gaps. Switching puts a written scope, response times and a controls sign off in place within 30 days.