Insights
Notes from inside the operating layer.
Written for owners and executives who carry the consequences of technology decisions.
September 14, 2026
What Leaders Need to Know Before Approving Technology Investment
Before approving technology investment, leaders should define the operating problem, establish accountability and success measures, and test whether the proposed solution addresses the business need.
Shane Donoher
September 14, 2026
Why Clear Ownership Matters in Technology Operations
Clear ownership across leadership, engineering and operations aligns accountability with decision authority, reducing delays, duplicated work and operational risk.
Shane Donoher
September 14, 2026
How to Prioritize Engineering Work Around Business Needs
Prioritize engineering work by defining business outcomes, assigning ownership and assessing proposed changes against operational needs, risks and measurable evidence of improvement.
Shane Donoher