Managed IT, cybersecurity and Safe AI insights
November 10, 2026
AI scribes in clinics: questions to ask before you start
Thinking about an AI scribe? The questions a San Diego clinic should ask about BAAs, recordings, training, consent and clinician review before the first patient visit.
Shane Donoher
November 9, 2026
Personal vs business AI accounts: why the plan matters
Personal and business ChatGPT accounts handle firm data differently. What changes with a Business plan, and how a regulated San Diego firm moves staff over.
Shane Donoher
November 4, 2026
Is ChatGPT safe for accountants? A practical answer
Can an accounting firm use ChatGPT with client data? A plain guide to IRS AI guidance, Section 7216, the FTC Safeguards Rule and which ChatGPT plan fits.
Shane Donoher
November 3, 2026
What ABA Formal Opinion 512 means for a small law firm
What does ABA Formal Opinion 512 ask of lawyers using AI? A plain guide for small firms on client consent, confidentiality, checking output, supervision and fees.
Shane Donoher
November 2, 2026
Generative AI in a GxP environment: a plain-English starting point
Can you use generative AI in a GxP environment? Where the line usually sits, which rules already apply, and five practical first steps for life sciences teams.
Shane Donoher
November 2, 2026
Which AI tools will sign a BAA, and on which plan
Which AI tools can a clinic use with patient data? A plain guide to which ChatGPT, Claude, Copilot and Gemini plans come with a HIPAA BAA, and what to check.
Shane Donoher
October 29, 2026
What an AI Safety Check finds in 10 days
A plain walk-through of an AI Safety Check: how the 10 days run, the gaps it usually surfaces in regulated firms, and what you walk away with.
Shane Donoher
October 28, 2026
Your team already uses AI. Here is how to find where your data is going
Shadow AI is AI your staff use without the business knowing. A practical, no-blame way to find which tools are in use, what data goes into them and what to close first.
Shane Donoher
September 14, 2026
What Leaders Need to Know Before Approving Technology Investment
Before approving technology investment, leaders should define the operating problem, establish accountability and success measures, and test whether the proposed solution addresses the business need.
Shane Donoher
September 14, 2026
Why Clear Ownership Matters in Technology Operations
Clear ownership across leadership, engineering and operations aligns accountability with decision authority, reducing delays, duplicated work and operational risk.
Shane Donoher
September 14, 2026
How to Prioritize Engineering Work Around Business Needs
Prioritize engineering work by defining business outcomes, assigning ownership and assessing proposed changes against operational needs, risks and measurable evidence of improvement.
Shane Donoher